Key data
| Regulation | Resolution of May 29, 2026, from the Under-Secretariat, publishing the Agreement between the AEAD, the State Secretariat for Public Administration, the State Secretariat for Migration and the State Secretariat for Territorial Policy |
|---|---|
| Publication | June 4, 2026 |
| Entry into force | June 4, 2026 |
| Reference regulation | Royal Decree 316/2026, of April 14 (Regulation of LO 4/2000) |
| Affected parties | Foreign applicants for residency, immigration managers, immigration lawyers, Government Delegations and Sub-delegations |
| Category | Public Sector / Immigration |
| Year | 2026 |
Residency procedures for exceptional circumstances—known as residency—have had a unified digital infrastructure since June 4, 2026. The agreement published that same day formalizes collaboration between four State bodies to provide technological support to the procedures of the Royal Decree 316/2026, of April 14, which updates the Regulation of Organic Law 4/2000 on the rights and freedoms of foreigners in Spain.
For immigration law firms and managers processing residency authorizations, this means an immediate operational change: files, appointment scheduling, fee payment and telephone service are now channeled through digital platforms managed by the State Agency for Digital Administration (AEAD).
What does this regulation establish?
The agreement articulates collaboration between the following bodies to provide technological support for the new residency procedures:
| Body | Role in the agreement |
|---|---|
| State Agency for Digital Administration (AEAD) | Provider of digital platforms: file management, appointment scheduling, administrative fees and 060 telephone service |
| State Secretariat for Migration | Competent body in residency procedures; main user of the platforms |
| State Secretariat for Public Administration | Coordination of digital services of the General State Administration |
| State Secretariat for Territorial Policy | Coordination with Government Delegations and Sub-delegations in the territory |
| Government Delegations and Sub-delegations | Units that process files on the ground, supported by the SARA network |
The digital services provided by the AEAD cover four specific areas:
- File management: electronic platform for processing residency authorizations for exceptional circumstances (residency).
- Appointment scheduling: digital system for requesting and managing appointments at Government Delegations and Sub-delegations.
- Administrative fees: electronic payment of fees associated with residency procedures.
- Telephone service 060: assistance and information to foreign citizens about their residency procedures.
The technological infrastructure is based on the SARA network (System of Applications and Networks for Administrations), which interconnects territorial delegations with central systems.
The stated objective of the agreement is to simplify electronic access for foreigners to the Administration, improving efficiency and inter-ministerial coordination in processing these files.
Economic and operational impact
The agreement does not establish new fees or modify existing amounts: its impact is primarily operational. However, it has relevant indirect economic consequences for professionals in the sector:
- Reduction in processing times: digitalization of files and online appointment scheduling can shorten resolution periods, reducing the time managers spend on follow-up and telephone inquiries.
- Adaptation of internal processes: law firms processing residency cases will need to update their workflows to operate exclusively through the digital channels enabled by the AEAD.
- Online fee payment: electronic fee payment becomes the main channel, eliminating trips to banks or in-person counters.
- Customer service via 060: managers can direct basic inquiries from their foreign clients to the 060 telephone service, reducing direct service burden.
For Government Delegations and Sub-delegations, operation on the SARA network implies greater coordination with central systems, which can improve file traceability and reduce administrative errors.
Who does it affect?
- Foreign applicants for residency: persons requesting residency authorization for exceptional circumstances under RD 316/2026. They can now manage their file, request appointments and pay fees electronically.
- Immigration managers: professionals who process residency files on behalf of third parties. They must adapt their processes to the AEAD's new digital platforms.
- Immigration lawyers: law firms that advise and represent foreigners in residency procedures. Electronic access to files changes how they follow up and communicate with the Administration.
- Government Delegations and Sub-delegations: territorial units that process files on the SARA network with digital tools provided by the AEAD.
- Companies with foreign workers in regularization process: those that need to prove employment relationship for employee residency can benefit from more agile processing.
Practical example
An immigration law firm in Valencia typically manages 30 residency files per month. Until now, the process involved physical trips to submit documentation, calls to request appointments and fee payments at bank counters.
With the new system enabled by the agreement:
- The manager accesses the AEAD digital file platform to initiate and track each residency request.
- Requests the online appointment for the client's appearance at the Government Delegation, without needing to call or travel.
- The client pays administrative fees electronically, with a digital receipt that is automatically incorporated into the file.
- For questions about the status of the procedure, the client can call 060 instead of contacting the law firm directly for basic inquiries.
The result is a reduction in administrative time per file and greater process traceability, especially in coordination with the territorial Government Delegation.
What should companies do now?
- Identify if you process residency files: if your law firm or company manages residency authorizations for exceptional circumstances, this agreement affects you from June 4, 2026.
- Locate the AEAD digital platforms: access the services enabled by the State Agency for Digital Administration for file management, appointment scheduling and residency fee payment.
- Update internal protocols: review and adapt your law firm's workflows to operate through electronic channels instead of in-person or paper processes.
- Inform your foreign clients: communicate to residency applicants that they now have access to telephone 060 for inquiries about the status of their procedures.
- Verify access to the SARA network: if you are a Government Delegation or Sub-delegation, confirm that local systems are properly integrated with the AEAD's central infrastructure.
- Review RD 316/2026: the agreement provides technological support to the procedures of this Royal Decree. Make sure you understand the substantive requirements for residency that it regulates to avoid confusing channel changes with changes in substantive requirements.
Frequently asked questions
What is the residency digitalization agreement published on June 4, 2026?
It is an agreement between the State Agency for Digital Administration (AEAD), the State Secretariat for Migration, the State Secretariat for Public Administration and the State Secretariat for Territorial Policy to provide technological support to residency procedures under RD 316/2026. It includes file management platforms, appointment scheduling, fee payment and the 060 telephone service.
How do I now schedule an appointment for residency at the Government Delegation?
From June 4, 2026, appointment scheduling is requested through the digital system enabled by the AEAD, without the need for physical travel or telephone calls to the Delegation. Government Delegations and Sub-delegations operate these services on the SARA network.
What is the 060 telephone service for in residency procedures?
The 060 telephone service, managed by the AEAD, provides assistance and information to foreigners about their residency procedures for exceptional circumstances. It is one of four digital services covered by the agreement, along with file management, appointment scheduling and fee payment.
Do the requirements for requesting residency change with this agreement?
No. The agreement only digitalizes the processing channels. The substantive requirements for obtaining a residency authorization for exceptional circumstances are established by Royal Decree 316/2026, of April 14, which regulates the Regulation of LO 4/2000. The agreement does not modify those requirements, it only improves the technological infrastructure to process them.
What should immigration managers do to adapt to this change?
Managers must adapt their workflows to operate through the AEAD's digital platforms: electronic file management, online appointment requests and electronic fee payment. They can also direct basic inquiries from their clients to 060, reducing direct service burden.
Official source
View complete regulation in official source
Notice: This article is for informational purposes only and does not constitute legal advice. For specific decisions, consult a qualified professional. Source: https://www.boe.es/diario_boe/txt.php?id=BOE-A-2026-12004