Corporate & Business BOE Importance: 6/10

New rules for customer service numbers: Government assigns and regulates telephone numbering resources

16 Apr 2026 179 views
Who is affected:
Companies with customer telephone service and telecommunications operators

Summary

The Government assigns public telephone numbers for customer service and sets the conditions for their use. It affects companies that offer telephone service lines to their customers.

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The State Secretariat for Telecommunications allocates specific public numbering resources for customer service, establishing the general conditions that companies using them must comply with. This resolution regulates which numbering ranges can be used for these services, the associated technical and administrative re…

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Full official title

Resolución de 14 de abril de 2026, de la Secretaría de Estado de Telecomunicaciones e Infraestructuras Digitales, por la que se atribuyen recursos públicos de numeración para la prestación de servicios de atención a la clientela y se establecen las condiciones generales para su uso.

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Affected sectors

Hospitality & Tourism Self-employed SMEs Retail & Trade Technology Healthcare Transport

Categories

Tax & Revenue Labour & Employment Corporate & Business Data Protection Social Security European Regulations Grants & Subsidies Other Regulations Public Sector Education Energy Agriculture & Fisheries Real Estate

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