New rules for customer service numbers: Government assigns and regulates telephone numbering resources
16 Apr 2026201 views
Who is affected:
Companies with customer telephone service and telecommunications operators
Summary
The Government assigns public telephone numbers for customer service and sets the conditions for their use. It affects companies that offer telephone service lines to their customers.
Detailed analysis
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The State Secretariat for Telecommunications allocates specific public numbering resources for customer service, establishing the general conditions that companies using them must comply with. This resolution regulates which numbering ranges can be used for these services, the associated technical and administrative re…
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Resolución de 14 de abril de 2026, de la Secretaría de Estado de Telecomunicaciones e Infraestructuras Digitales, por la que se atribuyen recursos públicos de numeración para la prestación de servicios de atención a la clientela y se establecen las condiciones generales para su uso.
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