Labour & Employment BOE Importance: 4/10

New collective agreement for auxiliary services and customer care workers in railway companies

08 Oct 2026 Effective: 01 Jan 2025 7 views
Who is affected:
Workers and companies providing auxiliary services and customer care in the railway sector

Summary

The VI State Collective Agreement for auxiliary services and customer care employees in railway companies has been published, effective from 2025 to 2029. It regulates working conditions for those working in railway stations, trains and offices.

Detailed analysis PRO

The VI State Sectoral Collective Agreement for external auxiliary services and customer care in railway companies, signed by AGESFER, UNECOFE, UGT and CCOO, is effective from January 1, 2025 to December 31, 2029. It affects workers providing customer care services, assistance to persons with reduced mobility, transport…

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Full official title

Resolución de 28 de septiembre de 2026, de la Dirección General de Trabajo, por la que se registra y publica el VI Convenio colectivo sectorial estatal de servicios externos auxiliares y atención al cliente en empresas de servicios ferroviarios.

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