Labour & Employment BOE Importance: 5/10

SEPE enables unemployment benefit procedures by telephone and online without the need to attend in person

15 Jul 2026 Effective: 15 Jul 2026 1 views
Who is affected:
Unemployed persons receiving SEPE benefits, workers on ERTE and employment managers

Summary

SEPE allows managing unemployment benefits by telephone or internet using Cl@ve, SMS or biometrics. Travel is avoided and administrative burdens are reduced.

Detailed analysis PRO

The General Directorate of SEPE formally regulates telephone and electronic channels for processing unemployment benefits, based on art. 10.2.c) of Ley 39/2015. Multiple identification systems are accepted: electronic certificates, Cl@ve, OTP codes by SMS or email, CSV/CEA and biometric data (the latter pending operabi…

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Full official title

Resolución de 2 de junio de 2026, de la Dirección General del Servicio Público de Empleo Estatal, por la que se habilitan trámites y actuaciones a través del canal telefónico y telemático mediante determinados sistemas de identificación y expresión de voluntad y se regulan aspectos relativos a la presentación y firma de solicitudes mediante formularios electrónicos a través de ambos canales en el ámbito de las prestaciones por desempleo.

View original source (BOE)

Affected sectors

Self-employed SMEs Technology

Categories

Tax & Revenue Labour & Employment Corporate & Business Data Protection Social Security European Regulations Grants & Subsidies Other Regulations Public Sector Education Energy Agriculture & Fisheries Real Estate

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