SEPE enables unemployment benefit procedures by telephone and online without the need to attend in person
15 Jul 2026Effective: 15 Jul 202693 views
Who is affected:
Unemployed persons receiving SEPE benefits, workers on ERTE and employment managers
Summary
SEPE allows managing unemployment benefits by telephone or internet using Cl@ve, SMS or biometrics. Travel is avoided and administrative burdens are reduced.
Detailed analysis
PRO
The General Directorate of SEPE formally regulates telephone and electronic channels for processing unemployment benefits, based on art. 10.2.c) of Ley 39/2015. Multiple identification systems are accepted: electronic certificates, Cl@ve, OTP codes by SMS or email, CSV/CEA and biometric data (the latter pending operabi…
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