Constitutional Challenge to the Customer Service Law
21 Apr 2026209 views
Who is affected:
Companies with customer service operations, especially financial entities
Summary
Several articles of the Law on Customer Service are challenged before the Constitutional Court for possible violation of the Constitution. The challenge affects regulations on company obligations to their clients.
Detailed analysis
PRO
Constitutional challenge no. 2331-2026 challenges key articles of Law 10/2025 on Customer Service, specifically articles 7.2, 8.6, 9.2, 13.6 and 23.1, as well as the second final provision that amends Law 44/2002 on Reform of the Financial System. The challenged provisions regulate specific customer service obligations…
PRO exclusive content
Implicaciones prácticas, plazos y recomendaciones específicas para tu sector.
Recurso de inconstitucionalidad n.º 2331-2026, contra los artículos 7.2, 8.6, 9.2, 13.6, 23.1 y la disposición final segunda [que modifica la Ley 44/2002, de 22 de noviembre, de Medidas de Reforma del Sistema Financiero, en lo que se refiere a su punto Uno, que introduce los artículos 9 ter, apartado 2, y 29 septies, apartado 4, y a su punto Dos, que añade una letra e) a la disposición final tercera] de la Ley 10/2025, de 26 de diciembre, por la que se regulan los servicios de atención a la clientela.
Red.es will transfer to the Bank of Spain data on beneficiaries of Digital Kit and Consulting Kit to analyze their impact on the digitalization of SMEs and self...
SMEs, microenterprises and self-employed workers benefiting from Digital Kit and Consulting Kit
Spain incorporates dozens of European technical standards in areas such as industrial manufacturing, railway, digital and security. These UNE standards are mand...
Industrial manufacturers, technology companies, railway and construction sectors
The Ministry of Industry publishes the list of 34 UNE technical standards that became void in July 2026. It affects standards for explosives, tobacco, toys, pla...
Industrial companies, manufacturers and certifiers that applied these UNE standards
The UNE technical standards approved in July 2026 are published, affecting sectors such as electrical installations, gas, toys, elevators and medical equipment.
Manufacturers, importers and companies in industrial, energy, medical and construction sectors
More than 50 projects of European and international technical standards that will be adopted as UNE standards in Spain are opened for public consultation. Any i...
Industrial companies, construction firms, manufacturers and certification bodies from multiple sectors
17 Spanish UNE technical standard projects are published for public consultation, covering fire safety, food safety, carbon footprint and quantum technology.
Food, fire protection, electrical energy, cork and technology companies