Customer Service Charter for Telecommunications and Digital Services User Care 2026-2029
22 Jul 2026Effective: 23 Jul 202649 views
Who is affected:
Citizens and users with complaints or inquiries regarding telecommunications and digital services
Summary
The Ministry of Digital Transformation approves its customer service charter for telecommunications users, effective until 2029. It defines quality commitments and citizens' rights.
Detailed analysis
PRO
The Under-Secretariat of the Ministry for Digital Transformation approves the Customer Service Charter of the General Directorate for Telecommunications and Digital Services User Care for 2026-2029. This document establishes quality commitments in the provision of services to citizens who have complaints or inquiries r…
PRO exclusive content
Implicaciones prácticas, plazos y recomendaciones específicas para tu sector.
Resolución de 10 de julio de 2026, de la Subsecretaría, por la que se aprueba la Carta de Servicios de la Subdirección General de Atención al Usuario de Telecomunicaciones y Servicios Digitales, para el periodo 2026-2029.
The Ministry of Economy appoints new members for the Plenary of the Spanish Chamber of Commerce, including representatives of 28 major companies such as Telefón...
Designated major companies, Spanish Chamber of Commerce and Ministry of Economy
Eva Suárez Méndez is appointed Director of the Social Institute of the Maritime Sector (ISM) through free appointment. She comes from the Provincial Directorate...
Civil servants of the Ministry of Inclusion, Social Security and Migration and the Social Institute of the Maritime Sector
UC3M appoints six associate professors in the area of Audiovisual Communication and Advertising after passing the access competitions called in February 2026.
Six newly appointed Associate Professors at UC3M and non-selected candidates
